Contenting AS focuses on safeguarding and protecting persons’ personal data and processes personal data in accordance with the legislation in force at any given time. This may be information about our own employees, customers and suppliers or others who contact us via our website.
Personal information is information and assessments that can be linked to you as an individual.
This privacy statement describes what personal information Contenting AS receives and collects when you order and use services from Contenting AS, and what Contenting AS does to protect the personal information.
By ordering and using our services, you agree that Contenting AS processes personal data in accordance with this privacy statement and to the applicable frameworks at all times.
Contenting AS general manager Maia Håland, is responsible for processing the company’s processing of personal data.
Registration and collection of personal information
Contenting AS processes the personal information you provide when you register with us, and information that you otherwise voluntarily provide from you, for example information if you fill out a form on our website and provide name, email, telephone number, company etc.
In Contenting AS we offer remote help via TeamViewer and Skype. We can then see your desktop on the PC as you see it. It is important that you, before we connect, have shut down all documents and programs that may contain personal information. In this way, you and we prevent personal information from being seen by our consultants when they provide support. When the connection ends, our consultants will no longer have access.
What is personal information used for?
Contenting AS uses the personal information to provide you with the services you have registered for. The personal information is used to manage your customer relationship, complete the delivery and invoicing. Contenting AS thus processes personal data with consent or to meet contractual obligations, cf. the Personal Data Act § 8.
Collection of information via website
When you submit a form via our website, it must be clear what you are registering for. Contenting AS will only use the information you submit for the specific purpose stated on the form you have submitted.
All information registered via forms, chat dialogues and other registrations on the website will be stored locally in Contenting AS information systems, and will be stored, managed and possibly deleted either upon request from you, or when the processing is no longer necessary.
Web analytics and cookies
As an important part of the work of creating a user-friendly website, we look at the user pattern of those who visit the website. To analyze the information, we use the analysis tool Google Analytics.
An IP address is defined as personal information because it can be traced back to a specific hardware and thus to an individual. We anonymize the user’s IP address before the information is stored and processed by Google. Thus, the anonymized IP address cannot be used to identify the individual user.
Your IP address is also logged for a short period of time by our web servers. The user’s IP address, time, URL, HTTP status, number of bytes sent, HTTP referrer and HTTP user agent are logged for 15 days. Then the log is deleted automatically.
Contenting AS stores personal information in accordance with current legislation, and implements measures at all times to ensure the requirements for confidentiality, availability and integrity. Your personal information will only be stored as long as Contenting AS has a legal basis for it and a necessary need to store the information. When Contenting AS no longer has a legal basis or a necessary need for the storage of personal information, the information will be deleted or anonymised. The data is secured with encryption, access control and internal routines for document security.
Some of Contenting AS ‘internal systems are located in cloud services. These are then placed with suppliers where the processing is regulated by a data processor agreement.
Disclosure of personal information - duty of confidentiality
Contenting AS will not disclose personal information concerning you or anyone in the same household to outsiders, except when the personal information is disclosed:
1. With the consent of the person to whom the information applies.
2 Pursuant to law or regulations issued pursuant to law.
3. By order of a court or other relevant supervisory authority.
4. As part of payment collection etc. where there are objective reasons.
You have the right to access the information that Contenting AS has registered about you at any time. You may also request the correction and deletion of personal data in accordance with applicable law.
If our treatment is based on your consent, you can also withdraw this at any time.
We will respond to inquiries from registered persons without undue delay. Inquiries about the above can be directed to Contenting AS . If you believe that there is a breach of the personal data rules, you can complain to the Data Inspectorate.
Revision of the privacy statement
Contenting AS may change this privacy statement if:
1. The processing of personal data changes.
2. Revision is considered necessary due to changes in laws or regulations issued pursuant to law.
Contenting AS will make any change clearly visible, but generally recommends that you read this privacy statement at regular intervals when visiting our websites.